This webinar presents the draft status of the mini-grids QA framework, which is designed to address the root challenges of providing quality power to remote consumers through financially viable mini-grids. The QA framework will define different levels of service, ranging from basic to high, with each level including standard thresholds for power quality, reliability and availability. Webinar presenters review the draft tiers of service and the proposed accountability mechanisms, soliciting stakeholder input.

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